Privacy Policy

Privacy Policy

The Fairy's Tale respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, and disclose your Personal Information when you make an enquiry or purchase through our website or company.

Collecting Personal Information
When you visit The Fairy's Tale, we collect certain information necessary to process your enquiry and purchases. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Purpose of collection: to provide products, information or services to you to fulfill our contract, provide quotes, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Source of collection: collected from you.

Minors
This website is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing Personal Information
We sometimes share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

Your contact information may be passed on to third party suppliers such as an entertainer and/or face painter in order for them to fulfill their contract with The Fairy's Tale for your booking.

Using Personal Information
We use your personal Information to provide our services to you, which includes: providing entertainment and party packages, offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

If You Fail To Provide Personal Data
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service we would otherwise provide to you, but we will notify you if this is the case at the time.

Lawful basis
Pursuant to the General Data Protection Regulation (“GDPR”) we process your personal information under the following lawful bases:

Your consent;
The performance of the contract between you and The Fairy's Tale;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task carried out in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order or make a booking through The Fairy's Tale, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@thefairystale.co.uk or by mail using the details provided below:

The Fairy's Tale, Unit 10, The Corn Exchange, market buildings , Maidstone Kent ME14 4AP, United Kingdom

Last updated: 24/2/21
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority here:
https://ico.org.uk/make-a-complaint/